Frequently Asked Questions
Demographics/Documentation FAQ's
How do I request the archiving of an RMS user?
What do I do if a resident/fellow has time away that extends their training?
What if a resident/fellows training is funded by an alternative source?
What if a resident/fellow has a name change?
How do I view documents on file for each resident/fellow?
How do I request a new user account in RMS?
How do I reset a user's RMS password? Demographics/Documentation FAQ's How Do I Request the Archiving of an RMS User?Program Coordinators or GME Administrators can request the archiving of graduated or terminated residents/ fellows, faculty, and staff that have personnel records in RMS. Note the following: - Once users are archived, they cannot log in to RMS.
They do not appear by default in RMS drop-down lists. All Personnel data, schedules, evaluations and other information remain available in RMS. Archiving users is reversible if they return to a MMCGME program in the future. Their information usually will not appear by default, but most RMS screens contain a "Show Archived" box.
Before residents/fellows can be archived, the following actions must take place: Duty hour logs must be complete and approved. MMCGME Services must have copies of required documents on file (refer to list of MMCGME Required Documentation). If your program uses optional RMS functionality, residents must complete all RMS evaluations, procedure logs, conference attendance, etc. (as applicable).
What Do I Do if a Resident/Fellow Has a Time Away That Extends His Training? - Send a “Time Away Extends Training” form to rmshelp@umn.edu. This form is available on the RMS Welcome Page.
- (See Appendix C for “Time Away Extends Training” form.)
- If your program has its own “Time Away Extends” form, ensure that the form clearly indicates the exact start and end dates for the portion of time away that extends training, as well as the new program end date.
- Update the resident’s/fellow’s block schedule using the “MMCGME Time Away Extends Training” rotation.
What If a Resident’s/Fellow’s Training is Funded By an Alternative Source? In some cases, a resident’s or fellow’s training may be funded by an alternative source such as: Military Grant Training Grant
If a resident/fellow is funded fully or partially by an alternative source, send an explanation of the type of funding and the exact dates covered to rmshelp@umn.edu. Note: A resident on a training grant must still complete all required scheduling and duty hour activities. What If a Resident/Fellow Has a Name Change? Request from the resident/fellow a copy of the new social security card or marriage license. Send the name change request and documentation to MMCGME Services via rmshelp@umn.edu or to our mailing address.
How do I view documents on file for each resident/fellow? Programs can check RMS to determine which documents are on file with MMCGME Services for each resident/fellow. Please follow the instructions here. How do I request a new user account in RMS? All requests for new user accounts must be submitted to MMCGME Services via RMSHelp@umn.edu. All requests for faculty and staff should include the required demographic information identified below. | Faculty | Staff | | Name | Name | | Email Address | Email Address | | Department | Department | | | Role |
The following protocol should be applied: - Program Coordinators can make requests to add Residents/Fellows and Faculty.
- A program supervisor must make requests to add department staff members. Requests for staff member creation should include information about the individual's role and job activities so that security privileges are correctly set.
How do I reset a user's RMS password?
Individuals with a security level of 5 or higher can reset a user's RMS password. Please follow the instructions detailed here.
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